SHIP provides assistance to Medicare beneficiaries or anyone aged 60 years old or older in 35 Central, Northern and Northeastern counties. Our mission is to help individuals make informed decisions about the programs that affect their quality of life, such as Medicare, Medicaid, Social Security, Medigap insurance and other benefit programs.
- SHIP has 5 goals:
- To educate individuals on the benefit programs that affect their lives through one-on-one counseling sessions and outreach activities
- To assist with resolving complex benefit issues
- Complete applications for benefit programs
- To educate against fraud, waste and abuse
- To empower clients to make informed decisions
SHIP staff and volunteers receive extensive training in the various public benefit programs.
- SHIP counselors can help with:
- Medicare issues, including understanding all 4 parts
- Applying for money saving programs
- Medicare Supplemental Insurance
- Medicaid issues
- Social Security/SSI
- Energy Assistance
- SNAP benefit
- Veterans Administration Benefits
- Applying for prescription drug assistance programs
- Long Term Care Insurance
- Understanding paperwork from doctors, hospitals and insurance companies
Through funding from the National Council on Aging, SHIP is considered a Benefits Enrollment Center. As such, SHIP is a one stop shop by providing assistance to individuals with resolving benefit issues, as well as helping to apply for money saving benefit programs such as Extra Help; Medicare Savings Programs; SNAP benefits; Medicaid Spend Down; Homestead Exemption; and patient assistance programs through drug manufacturers.
Volunteers are key in this program’s success. SHIP has 7 different volunteer positions that meet different needs and interests. SHIP makes an immediate impact to people’s lives. Although the program currently has 80 volunteers, more are needed as the Medicare population grows. Learn more about volunteering
SHIP services can be received by calling 1-866-516-3051. Services are provided in the following counties: Anderson; Bath; Boone; Bourbon; Boyd; Boyle; Campbell; Carroll; Carter; Clark; Elliott; Estill; Fayette; Franklin; Gallatin; Garrard; Grant; Greenup; Harrison; Jessamine; Kenton; Lawrence; Lincoln; Madison; Menifee; Mercer; Montgomery; Morgan; Nicholas; Owen; Pendleton; Powell; Rowan; Scott and Woodford.
- To provide legal assistance to individuals to obtain protection, both judicial and non-judicial, temporary and permanent, for individuals who have been subject to domestic violence.
- To provide legal assistance to individuals to obtain or retain access to health care.
Do you have questions about Medicare? See below for answers to some frequently asked questions and call 1-866-516-3051 to speak with the SHIP representative.
Q: Where is the SHIP Program located?
Q: I’m turning 65, what do I need to do?
Q: I’m a veteran and turning 65. Do I need to enroll into Medicare?
Q: How much will I have to pay for Medicare?
Q: I am a federal retiree and am turning 65. I have coverage through the Federal Employee Health Benefit (FEHB) program. Do I need to enroll in Medicare?
Q: If I am a federal retiree and want to enroll into Medicare can I suspend my FEHB coverage and pick it up later?
Q: I have a FEHB plan and Medicare. Who is the primary payer?
Q: Can I purchase a Medigap supplement policy under the age of 65?
Q: I know that the SHIP program assists in applying for money saving benefits, but can they help me with my yearly benefit recertification?
Q: Will the SHIP Program help pay for my medications or medical bills?
Q: Will the SHIP Program cover all my medical expenses?
Q: Is there a program that can help with cost of my Medicare part B premium?
Q: I’m having trouble paying for my Medicare Part D drug plan premium and my pharmacy bill. Can I get some help?
Q: The premium for Medicare Part B is really high. Do I have to enroll?